Privacy Policy
Last updated: June 2026
1. Overview
This policy explains how SupplySpark collects, uses, stores, and protects personal information when you use our platform and services. It applies to visitors, registered users, and anyone interacting with our website or application.
2. Information we collect
We collect information you provide directly, such as account details (name, email, company), search activity and queries submitted through the platform, and any information you submit via contact forms or support channels. We also collect technical data like IP addresses, browser type, and usage logs to maintain service security and performance.
3. How we use it
We use your information to provide and improve our services, process your searches, communicate with you about your account or inquiries, maintain security, and comply with legal obligations. We do not sell personal data to third parties.
4. Third parties and processors
We rely on trusted service providers to operate our platform, including Supabase for database and authentication services, Stripe for payment processing, and email service providers for transactional and marketing communications. These processors are bound by contractual obligations to handle data securely and only for specified purposes.
5. Cookies and analytics
We use cookies and similar technologies to operate the platform, remember preferences, and understand usage patterns through analytics tools. You can manage cookie preferences through your browser settings.
6. Your rights
Depending on your location, you may have rights under GDPR and other privacy laws, including the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at the address below.
7. Supplier data and PIPL compliance
Supplier contact and business information is handled in accordance with applicable data protection laws, including China's Personal Information Protection Law (PIPL) where relevant. We process supplier data based on legitimate business purposes and ensure appropriate safeguards are in place.
8. Data retention
We retain personal data for as long as necessary to provide our services, fulfill the purposes outlined in this policy, or comply with legal requirements. When data is no longer needed, we securely delete or anonymize it.
9. Contact
For privacy-related questions or requests, email us at privacy@supplyspark.co.